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Woman builds online platform to provide health advice from experts

Shared by Ana Duarte on 2019-07-10 16:13

About the solution

To benefit from Zumbudda, users must register, purchase credits (the system works on a pre-paid top-up system, but the first five minutes are free) and they can then connect with experts in real-time (they must accept your invite before charges apply).

“I am a working mother with three children. I have often phoned my family practitioner to ask for health advice which did not need a face-to-face consultation and was resolved quickly and efficiently over the phone. However, I felt that this was not ideal for both of us as she was often unavailable and I also felt that it was an imposition on her as she did not charge me. Doing online Google searches was not personal enough for me nor specific enough and I realised that a website which offered real-time advice at a fair price by an Expert would be a good way to solve the problem. Many people are worried about receiving a diagnosis over the internet, but this is not the purpose of the website. Advice could include questions about a health issue or to get clarity on medication or even confirm if you need to go seek a face-to-face consultation urgently. When your own practitioner is unavailable often there isn't a relationship with another expert so Zumbudda could be a plan B or a second opinion. I believe there are a lot of working mothers and single fathers who would benefit from this website but it could be for anybody, young or old seeking healthcare advice”, she explained.

However, this is just a complementary tool. "Zumbudda does not replace face-to-face consultations but offers a convenient and inexpensive way to ask for health advice”, the entrepreneur highlighted.

Zumbudda provides access to experts that can help the user with health, relationships and also features specialised professionals who speak the users’ language and understand his environment.

Adapted from: https://bit.ly/2JEtIr1

More info: http://www.zumbudda.guru/

This solution shall not include mention to the use of drugs, chemicals or biologicals (including food); invasive devices; offensive, commercial or inherently dangerous content. This solution was not medically validated. Proceed with caution! If you have any doubts, please consult with a health professional.

DISCLAIMER: This story was written by someone who is not the author of the solution, therefore please be advised that, although it was written with the utmost respect for the innovation and the innovator, there can be some incorrect statements. If you find any errors please contact the patient Innovation team via info@patient-innovation.com

About the author

Gaby Lobban, from South Africa, developed Zumbudda, an online platform that connects, in real-time, healthcare professionals with people looking for advice. She came up with the idea for this tool by being a working mother with three children who need frequent health advice.

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