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Reimagining rehabilitation through enhanced Patient-Provider communication with AC Health

Shared by Gemma Tria on 2024-11-22 15:37

About the solution

The motivation behind AC Health comes from Susannah Bailin’s personal experience recovering from two frozen shoulders. While undergoing physical therapy, she was frustrated with the standard treatment tools available — paper diagrams and generic video exercises that didn’t address her personal needs. The lack of personalized guidance, coupled with challenges like missing instructions and difficulty remembering exercises, prompted her to think there must be a better way to manage rehabilitation at home.
This led to the creation of AC Health, a HIPAA-compliant platform designed to change the way patients interact with their treatment plans. The app offers a user-friendly, secure space where patients can access custom exercises and videos tailored to their needs. The app has a focus on personalized features, including behavioral triggers, reminders, and incentives to help patients stay motivated and compliant with their rehabilitation programs.
The app also allows communication between patients and providers. Providers can send videos, photos, and text instructions to their patients, ensuring they always have access to the exact guidance they need. The app’s AI-driven features also collect patient data, offering providers valuable insights to improve treatment protocols and optimize outcomes.
Launched with physical therapists in mind, AC Health has since expanded to serve a variety of medical specialties. It operates across all four U.S. time zones and serves a diverse network of healthcare providers, from national clinics to independent mobile therapists. Since its launch, the app has seen significant engagement, with providers uploading 20,000 instructions in its first year. By saving providers 10–20 hours per week and delivering an intuitive, patient-centered experience, AC Health offers a scalable solution for modern healthcare challenges.

Find more information:
https://ac-health.com/

https://www.youtube.com/watch?v=Y94xCdmxKQg

This solution shall not include mention to the use of drugs, chemicals or biologicals (including food); invasive devices; offensive, commercial or inherently dangerous content. This solution was not medically validated. Proceed with caution! If you have any doubts, please consult with a health professional.

DISCLAIMER: This story was written by someone who is not the author of the solution, therefore please be advised that, although it was written with the utmost respect for the innovation and the innovator, there can be some incorrect statements. If you find any errors please contact the patient Innovation team via info@patient-innovation.com

About the author

Susannah Bailin, Co-Founder and CEO of AC Health, drew on her personal challenges with at-home physical therapy while recovering from two frozen shoulders to create a platform that addresses gaps in patient support and provider efficiency. With her firsthand understanding of patient needs and a strong background in venture capital and career development, she transformed her vision into a trusted U.S.-based resource for healthcare professionals, enhancing care delivery and communication.

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